Thursday, April 30, 2009
summary of 17
Chapter – 17
Creativity and Visual Design
Visual design is the process of generating and structuring messages using drawings, photos, and other graphics. Visual channels include all visual imagery—such as drawings, photos, and graphics—that can be incorporated into a business message. Visual elements include lines, shapes, colors, and text. Grid approach organizes the placement of visual elements on a page or within a graphic design frame. Quantitative info graphics visual designs that present numerical or statistical information in a condensed visual format. Plot area refers to a portion of a grid designated by two axes: the horizontal (X) axis and the vertical (Y) axis. Titles used at the top of the chart or graph and on both axes to identify the comparison or measurement and to identify the chart categories. Labels words or figures that accompany the chart categories to identify the items along the chart or graph axes.
Creativity and Visual Design
Visual design is the process of generating and structuring messages using drawings, photos, and other graphics. Visual channels include all visual imagery—such as drawings, photos, and graphics—that can be incorporated into a business message. Visual elements include lines, shapes, colors, and text. Grid approach organizes the placement of visual elements on a page or within a graphic design frame. Quantitative info graphics visual designs that present numerical or statistical information in a condensed visual format. Plot area refers to a portion of a grid designated by two axes: the horizontal (X) axis and the vertical (Y) axis. Titles used at the top of the chart or graph and on both axes to identify the comparison or measurement and to identify the chart categories. Labels words or figures that accompany the chart categories to identify the items along the chart or graph axes.
summary of 16
Chapter – 16
Interviewing to Get the Job
Employment interview is interpersonal communication exchange between a potential employer and a job applicant. Behavioral interviews rely on actual performance or situation-based questioning and require specific examples of past performance. The Goals of an Employment Interview are Interviewer and Applicant. There are some questions to be asked and some of them are what the day-to-day duties of the position are? How are employees evaluated? Does the company offer training programs? Who would I report to? Does the organization support employees’ continuing education? What are the opportunities for advancement from this job? Why did last person to hold this position leave? How would you describe company philosophy regarding employees and customers? Does the company culture encourage innovation and procedural experimentation? What would you say is this company’s competitive advantage? Avoid asking questions about salary and benefits until you’ve been offered the job.
Interviewing to Get the Job
Employment interview is interpersonal communication exchange between a potential employer and a job applicant. Behavioral interviews rely on actual performance or situation-based questioning and require specific examples of past performance. The Goals of an Employment Interview are Interviewer and Applicant. There are some questions to be asked and some of them are what the day-to-day duties of the position are? How are employees evaluated? Does the company offer training programs? Who would I report to? Does the organization support employees’ continuing education? What are the opportunities for advancement from this job? Why did last person to hold this position leave? How would you describe company philosophy regarding employees and customers? Does the company culture encourage innovation and procedural experimentation? What would you say is this company’s competitive advantage? Avoid asking questions about salary and benefits until you’ve been offered the job.
summary of 15
Chapter – 15
Creating a Career and Designing Résumés
Shadowing is the business professional means to spend time watching him or her perform in the work environment. Creating a Professional Inventory of Skills and Abilities are oral and written communication, second languages, problem solving, and computer proficiency. Resume is a written marketing tool that briefly summarizes your skills, abilities, education, and experience for a potential employer. Chorological resume is a traditional format organized by positions held, starting with the most recent. Functional resume presents relevant skills and achievements in categories rather than under job titles. It does not require dates of employment or titles. Targeted resume customized format tailored to a precise career field or job. It contains only the content that applies to a set of job requirements. Integrated resume includes aspects of all the other formats. Scannable resume is format in plain text for electronic scanning systems. Networking is identifying and contacting people you know who can help you find a job or who may refer you to someone who can help.
Creating a Career and Designing Résumés
Shadowing is the business professional means to spend time watching him or her perform in the work environment. Creating a Professional Inventory of Skills and Abilities are oral and written communication, second languages, problem solving, and computer proficiency. Resume is a written marketing tool that briefly summarizes your skills, abilities, education, and experience for a potential employer. Chorological resume is a traditional format organized by positions held, starting with the most recent. Functional resume presents relevant skills and achievements in categories rather than under job titles. It does not require dates of employment or titles. Targeted resume customized format tailored to a precise career field or job. It contains only the content that applies to a set of job requirements. Integrated resume includes aspects of all the other formats. Scannable resume is format in plain text for electronic scanning systems. Networking is identifying and contacting people you know who can help you find a job or who may refer you to someone who can help.
summary of 14
Chapter- 14
The Business Change and Conflict
Change mean when an organization begins to transform the way work is accomplished—which means a breakdown of business as usual. Organization changes due to 1)Competition 2)Corporate mergers and acquisitions 3)Changing consumer demands 4)Globalization 5)Technology 6)Government regulations and policies and 7)Change of management. Globalization means manufacture and sale of goods or services to multiple markets around the world. Communication vacuums occur when employees perceive a void in which they are not given adequate information about what is happening in the organization. Multidirectional communication is the design of messages that can reach all employees throughout the organization. Multimedia communication is the use of many channels to transmit a message. Conflict is an event expressed through communication when individuals or groups behave in ways that indicate they have incompatible positions or goals. Types of conflict a) Communication Conflicts. b) Social View Conflicts c) Fundamental Interest Conflicts d) Business Conflicts. Negotiation is a give-and-take technique to achieve accord through a process of compromise or the offering of proposals and counterproposals.
The Business Change and Conflict
Change mean when an organization begins to transform the way work is accomplished—which means a breakdown of business as usual. Organization changes due to 1)Competition 2)Corporate mergers and acquisitions 3)Changing consumer demands 4)Globalization 5)Technology 6)Government regulations and policies and 7)Change of management. Globalization means manufacture and sale of goods or services to multiple markets around the world. Communication vacuums occur when employees perceive a void in which they are not given adequate information about what is happening in the organization. Multidirectional communication is the design of messages that can reach all employees throughout the organization. Multimedia communication is the use of many channels to transmit a message. Conflict is an event expressed through communication when individuals or groups behave in ways that indicate they have incompatible positions or goals. Types of conflict a) Communication Conflicts. b) Social View Conflicts c) Fundamental Interest Conflicts d) Business Conflicts. Negotiation is a give-and-take technique to achieve accord through a process of compromise or the offering of proposals and counterproposals.
summary of 13
Chapter – 13
Interpersonal and collaborative Messages
• Interpersonal and collaborative Messages consists of verbal, nonverbal, and listening interaction between at least two people engaged in the co-creation of a relationship. Interpersonal Communication and Relationships. Relationships are dynamic system of interaction coordinated through communication between two or more people. Types of Relationships – 1) Complementary relationship-when communicators engage in contrasting behavior in which one person controls and the other relinquishes control.2) Symmetrical relationship-when the communicators mirror each other’s behavior. Rules for Business Relationships?
q Interactive rules
q Standard rules
q Role-related rules
• Nonverbal communication is the body movements or vocal variations communicate without words. Four C’s of effective small group.1) Commitment-
q members’ consistent participation on group related tasks, and dedication to maintaining group values and achieving group goals.2) Cohesion-
q Establishment of harmonious and compatible working relationships. 3)Collaboration-
q Members of a team work together to accomplish a task.
4) Conflict Modification Strategies
q Conflict strategies
q problem modification techniques that groups use to resolve disputes
Interpersonal and collaborative Messages
• Interpersonal and collaborative Messages consists of verbal, nonverbal, and listening interaction between at least two people engaged in the co-creation of a relationship. Interpersonal Communication and Relationships. Relationships are dynamic system of interaction coordinated through communication between two or more people. Types of Relationships – 1) Complementary relationship-when communicators engage in contrasting behavior in which one person controls and the other relinquishes control.2) Symmetrical relationship-when the communicators mirror each other’s behavior. Rules for Business Relationships?
q Interactive rules
q Standard rules
q Role-related rules
• Nonverbal communication is the body movements or vocal variations communicate without words. Four C’s of effective small group.1) Commitment-
q members’ consistent participation on group related tasks, and dedication to maintaining group values and achieving group goals.2) Cohesion-
q Establishment of harmonious and compatible working relationships. 3)Collaboration-
q Members of a team work together to accomplish a task.
4) Conflict Modification Strategies
q Conflict strategies
q problem modification techniques that groups use to resolve disputes
summary of 12
Chapter-12
Culture: Inside and Out
Culture is communally produced and shared model of reality that communicates how people are expected to behave, think and feel. In different country there are different types of culture. In our class also there are a people from different culture. Cultures vary from one country to another. We can learn various cultures through a system of shared interaction with other people. According to this chapter there are two aspect of culture and they are micro and macro. A macro view of culture consists of communication like direct and indirect, rank status and age, discussion and debate, working together. Corporate culture are the way the organization operates, how it is structured, how members are expected to behave, and what the organization believes is important. Co-cultures are like organizations, are smaller groups that exist within the larger culture and have their own values, beliefs, and codes for behavior. Deep culture is the organization’s identity or personality, what it believes, perceives, and considers important. Deep organization culture include values and beliefs, Perspectives and attitudes, and vision.
Culture: Inside and Out
Culture is communally produced and shared model of reality that communicates how people are expected to behave, think and feel. In different country there are different types of culture. In our class also there are a people from different culture. Cultures vary from one country to another. We can learn various cultures through a system of shared interaction with other people. According to this chapter there are two aspect of culture and they are micro and macro. A macro view of culture consists of communication like direct and indirect, rank status and age, discussion and debate, working together. Corporate culture are the way the organization operates, how it is structured, how members are expected to behave, and what the organization believes is important. Co-cultures are like organizations, are smaller groups that exist within the larger culture and have their own values, beliefs, and codes for behavior. Deep culture is the organization’s identity or personality, what it believes, perceives, and considers important. Deep organization culture include values and beliefs, Perspectives and attitudes, and vision.
summary of 11
Chapter -11
Writing Strategies for Reports and Proposals
This chapter teaches us how to write a report and proposals. There are different type of report and they are Informative (direct), Persuasive (indirect) and analytical(direct and indirect). Components of reports and design strategy are 1.Introduction i.e. direct strategy presents our context, basic topic, and suggested solutions or responses right away and indirect strategy presents our context and basic topic, but does not specifically indicate your suggestions or responses. You are not directing the reader toward your results because you want them to be considered a natural outgrowth of your argument.2. Background and it consists of a) Chronological approach which arranges the data according to the order in which they occurred. b) Situational approach discusses events or situations from the perspectives of certain departments or individual. C) Statistical approach provides a series of number facts, which may be appropriate if the data you are relating are informational or influence the ultimate goal of the document.
Writing Strategies for Reports and Proposals
This chapter teaches us how to write a report and proposals. There are different type of report and they are Informative (direct), Persuasive (indirect) and analytical(direct and indirect). Components of reports and design strategy are 1.Introduction i.e. direct strategy presents our context, basic topic, and suggested solutions or responses right away and indirect strategy presents our context and basic topic, but does not specifically indicate your suggestions or responses. You are not directing the reader toward your results because you want them to be considered a natural outgrowth of your argument.2. Background and it consists of a) Chronological approach which arranges the data according to the order in which they occurred. b) Situational approach discusses events or situations from the perspectives of certain departments or individual. C) Statistical approach provides a series of number facts, which may be appropriate if the data you are relating are informational or influence the ultimate goal of the document.
summary of c 10
Chapter-10
The Business of Reports: Informal and Formal Report Writing
This chapter teaches us a lot about how to make a good report on anything in a standard form which is also needed in the business field.
Report is an oral presentation or written business that provides information, requests funding or approval, analyzes company or market data, or makes recommendations for innovation and change. There are different styles of report such as formal and informal report. Informal reports are usually brief and use personal pronouns like I, We and You and a direct style .Formal reports are long and constructed in a prescribed format. Report provides information, analyze data and information .Informational report provide objective statistical data or facts and analysis of data is usually not included. While organizing the report mission should be determine and also have to evaluate the audience and finally select the report structure. Primary report formats are manuscript, memo and letter. Scope of the report: the range of issues it addresses.
The Business of Reports: Informal and Formal Report Writing
This chapter teaches us a lot about how to make a good report on anything in a standard form which is also needed in the business field.
Report is an oral presentation or written business that provides information, requests funding or approval, analyzes company or market data, or makes recommendations for innovation and change. There are different styles of report such as formal and informal report. Informal reports are usually brief and use personal pronouns like I, We and You and a direct style .Formal reports are long and constructed in a prescribed format. Report provides information, analyze data and information .Informational report provide objective statistical data or facts and analysis of data is usually not included. While organizing the report mission should be determine and also have to evaluate the audience and finally select the report structure. Primary report formats are manuscript, memo and letter. Scope of the report: the range of issues it addresses.
chapter 9 summary
Chapter-9
Direct and Indirect communication strategies
This chapter teaches us about different type of communication and how to communicate with the persons. According to this chapter there are two types of Communication. They are 1.Direct and 2.Indirect communication. Direct communication strategy is stating the important points quickly, usually in the beginning of the message. Indirect communication strategy delays important points until after they have been explained. We should use direct strategy while presenting the audience pleasing message and neutral message. Components of direct strategy are Main idea, justification and courtesy close. This chapter also includes the thing which is very important in the business world such as Memos, letter and e-mail and the way to write them. At first the writer have to deliver the main idea clearly, straight forwardly and immediately. Second it should express audience benefits using ht positive language with justifying and supporting materials. And, finally finishing message with the deadline for the response, details for contacting and goodwill closing.
After reading this chapter I think now I am more able to communicate with different type of strategy in different manner.
Direct and Indirect communication strategies
This chapter teaches us about different type of communication and how to communicate with the persons. According to this chapter there are two types of Communication. They are 1.Direct and 2.Indirect communication. Direct communication strategy is stating the important points quickly, usually in the beginning of the message. Indirect communication strategy delays important points until after they have been explained. We should use direct strategy while presenting the audience pleasing message and neutral message. Components of direct strategy are Main idea, justification and courtesy close. This chapter also includes the thing which is very important in the business world such as Memos, letter and e-mail and the way to write them. At first the writer have to deliver the main idea clearly, straight forwardly and immediately. Second it should express audience benefits using ht positive language with justifying and supporting materials. And, finally finishing message with the deadline for the response, details for contacting and goodwill closing.
After reading this chapter I think now I am more able to communicate with different type of strategy in different manner.
Subscribe to:
Posts (Atom)