Tuesday, March 3, 2009

summary of chapter 1

Chapter – 1

The Basics

Communication is creating message meaning within a person and exchanging meaning between people. There are different way of communication through which a person can communicate in various ways in different places and they are internal communication which means internal process of message, business communication, external communication, small group communication, verbal communication (written and spoken) and public communication. Communication is symbolic as well as it is also culturally linked, collaborative and ethical. Communication works through different process as 1.Idea and encoding
2. Communication source and receiver
3. Messages
4. Communication channels
5. Decoding
6. Message feedback