Memos
To : All the employees
From : Namita Bhusal, Managing Director
Date : March 9th, 2009
Subject : Students Regarding Their Attendance
Through the report of the student’s grade, it has been found that the students are scoring low grade who have done many absent. So, Through the big analysis we have the new rule so that the student may be more serious toward there study and in the rule we will mention that the students who have more than 3 absent will get grade “d” directly. And this rule must be strictly followed by all of them.
Nobel Academy
15th Madison st.
Oakland, CA
Wednesday, March 11, 2009
Tuesday, March 10, 2009
Summary of chapter 8
Chapter - 8
Business Writing Design
Free writing is the process of writing all the thing that comes in our mind nonstop without lifting the pen or pausing he computer. Some of the other writing includes writing the things by gathering the information and considering the strategy. There is direct strategy which states the message goal first and next one is indirect strategy which means warm up the audience with information and goodwill before delivering the message goal. There are different things which need to be done while writing and they are outlining, drafting, revising, re-outlining, slash and burn, editing and proofreading. The You view is writing that is focused on the interests of the reader which helps to build good public relation. Memos are internal, written channel of communication. Letters are external, written channel of communication. While we design memos and letter at first it should write introduction and then body and finally closing
Business Writing Design
Free writing is the process of writing all the thing that comes in our mind nonstop without lifting the pen or pausing he computer. Some of the other writing includes writing the things by gathering the information and considering the strategy. There is direct strategy which states the message goal first and next one is indirect strategy which means warm up the audience with information and goodwill before delivering the message goal. There are different things which need to be done while writing and they are outlining, drafting, revising, re-outlining, slash and burn, editing and proofreading. The You view is writing that is focused on the interests of the reader which helps to build good public relation. Memos are internal, written channel of communication. Letters are external, written channel of communication. While we design memos and letter at first it should write introduction and then body and finally closing
Thursday, March 5, 2009
Tuesday, March 3, 2009
Summary of chapter 7
Chapter - 7
Designing Oral Presentations
After reading this chapter I came to know that before speaking anything we have to select the appropriate big topic and should start from the introduction by brief opening. While presenting anything orally we must get the audience attention and give them a reason to listen. Then talking about the body which explain the main idea and backs them with the supporting details and finally giving the conclusion which ties together the main points, inspires a next process and give a sense of closure.
While organizing our speech we shouldn’t forget the transitions like key words or any other short sentence that is connected with one idea with other. We can also use electronic presentation software to do our presentation in a systematic way by using PowerPoint slides or handouts. There are different types of speech delivery and they are impromptu, manuscript, extemporaneous and memorized.
Designing Oral Presentations
After reading this chapter I came to know that before speaking anything we have to select the appropriate big topic and should start from the introduction by brief opening. While presenting anything orally we must get the audience attention and give them a reason to listen. Then talking about the body which explain the main idea and backs them with the supporting details and finally giving the conclusion which ties together the main points, inspires a next process and give a sense of closure.
While organizing our speech we shouldn’t forget the transitions like key words or any other short sentence that is connected with one idea with other. We can also use electronic presentation software to do our presentation in a systematic way by using PowerPoint slides or handouts. There are different types of speech delivery and they are impromptu, manuscript, extemporaneous and memorized.
Summary of chapter 6
Chapter – 6
Designing Messages with Words
In this chapter it is focused on choosing the right words for our message, writing effective sentences, developing logical paragraphs and conveying an appropriate tone. Message can be understood by the audience only if the word used in the sentence is clear. We should use short and simple words and avoid dangling expressions, clichés and slang. While talking we should use verbal style communication which means our particular choice of words, phrase or sentence arrangements and the formality of expression we use. We can use different types of verbal style while delivering the message from one person to another such as expressive and supportive, dynamic, descriptive, demonstrative etc. There are different rules for speaking such as grammatical rule, talking and interaction rule, social rule, semantical rule. There are different types of language we used while we talk and they are 1.Jargon & 2.Slang.Jargon means specialized language used by member of a special profession or field that’s denotes technical knowledge whereas slang means informal set of terms used within a social group or culture. There are certain language limitations such as qualifiers, tag question, adjective cramming, intensifiers, qualifiers etc.
Designing Messages with Words
In this chapter it is focused on choosing the right words for our message, writing effective sentences, developing logical paragraphs and conveying an appropriate tone. Message can be understood by the audience only if the word used in the sentence is clear. We should use short and simple words and avoid dangling expressions, clichés and slang. While talking we should use verbal style communication which means our particular choice of words, phrase or sentence arrangements and the formality of expression we use. We can use different types of verbal style while delivering the message from one person to another such as expressive and supportive, dynamic, descriptive, demonstrative etc. There are different rules for speaking such as grammatical rule, talking and interaction rule, social rule, semantical rule. There are different types of language we used while we talk and they are 1.Jargon & 2.Slang.Jargon means specialized language used by member of a special profession or field that’s denotes technical knowledge whereas slang means informal set of terms used within a social group or culture. There are certain language limitations such as qualifiers, tag question, adjective cramming, intensifiers, qualifiers etc.
Summary of chapter 4
Chapter – 4
Creating and Using Meaning
If we speak something then we assume that the receiver have understand the message what we actually mean to say him/her. But sometimes the message we are saying to the receiver may get it in the wrong sense. As it has happened to me when I was with my friends at Nepal. Once I went to my friends house and I saw her sister who was going to get married but as she was fat, I told her that your stomach is looking so fat and I don’t know in what sense did she take it and from that day she was really angry with me and she never spoke frankly to me as she used to speak me before. And when I asked my friend later about that case than I came to know that she took it negatively by thinking that I told her that she was looking as pregnant and I said what?.
So, by this lesson I came to knew that we really have to think before saying anything and we should make it clear that the receiver get the same meaning we want to tell them.
Creating and Using Meaning
If we speak something then we assume that the receiver have understand the message what we actually mean to say him/her. But sometimes the message we are saying to the receiver may get it in the wrong sense. As it has happened to me when I was with my friends at Nepal. Once I went to my friends house and I saw her sister who was going to get married but as she was fat, I told her that your stomach is looking so fat and I don’t know in what sense did she take it and from that day she was really angry with me and she never spoke frankly to me as she used to speak me before. And when I asked my friend later about that case than I came to know that she took it negatively by thinking that I told her that she was looking as pregnant and I said what?.
So, by this lesson I came to knew that we really have to think before saying anything and we should make it clear that the receiver get the same meaning we want to tell them.
Summary of chapter 5
Chapter – 5
Listening: A Silent Hero
There is really difference between listening and hearing. Hearing means involuntary psychological process of receiving sound waves through receptors in the air that transmit them to the brain whereas listening means active process of selecting attending to interpreting and remembering sounds. Example- sometimes while we are in class we are only hearing to the teacher but actually we think of something else and not understand what teacher is saying which is called hearing and if we hear and listen then that is called listening. There are different type of listening such as active, critical, sensitive, passive, casual and dialogue listening. There are several types of listening liabilities and they are internal noise, external noise, message noise, channel deficiencies and cultural barriers.
Listening: A Silent Hero
There is really difference between listening and hearing. Hearing means involuntary psychological process of receiving sound waves through receptors in the air that transmit them to the brain whereas listening means active process of selecting attending to interpreting and remembering sounds. Example- sometimes while we are in class we are only hearing to the teacher but actually we think of something else and not understand what teacher is saying which is called hearing and if we hear and listen then that is called listening. There are different type of listening such as active, critical, sensitive, passive, casual and dialogue listening. There are several types of listening liabilities and they are internal noise, external noise, message noise, channel deficiencies and cultural barriers.
Summary of chapter 3
Chapter – 3
Creating Effective Message
Communication is an interpersonal process of planning for and creating meaningful message. There are eight steps of communication design and they are map out message goals, evaluate your audience, shape message content, select channel, acquire resources, generate social creditability, eliminate design flaws and send message. Outcome that we want to achieve and the reason we are communicating is a goal. There are two types of Goal and they are primary goal which means outcome that we want to achieve and secondary goal is one which helps us to achieve primary goal. While we map our message goal we have to know whether our goal is feasibility or not, what is my intention, what response do I want etc.We also have to evaluate the audience (individual or group who receive message).While we shape our message we have to take care about main idea, theme. There are different channel through which the message can be delivered through different medium such as sight, sound, smell, taste and touch.
Creating Effective Message
Communication is an interpersonal process of planning for and creating meaningful message. There are eight steps of communication design and they are map out message goals, evaluate your audience, shape message content, select channel, acquire resources, generate social creditability, eliminate design flaws and send message. Outcome that we want to achieve and the reason we are communicating is a goal. There are two types of Goal and they are primary goal which means outcome that we want to achieve and secondary goal is one which helps us to achieve primary goal. While we map our message goal we have to know whether our goal is feasibility or not, what is my intention, what response do I want etc.We also have to evaluate the audience (individual or group who receive message).While we shape our message we have to take care about main idea, theme. There are different channel through which the message can be delivered through different medium such as sight, sound, smell, taste and touch.
Summary of chapter 2
Chapter - 2
How Business Communicates
Business communication is the process of creating structure, relationships, and meaning through the design and exchange of business message. In this 21st century there are different ways of business directions. There are also different maze of information management and they are Management information system (MIS), Management decision support system (MDSS), Information overload. There are various way of technology such as Internet, World Wide Web, and Wireless hand held devices. Structural message, relational message and change message are types of business message. Exchange of message between employees inside the organization is called internal communication whereas exchange of message between the organization and external environment is called external communication. Communication network is the pathway through which messages travel among employees in an organization
How Business Communicates
Business communication is the process of creating structure, relationships, and meaning through the design and exchange of business message. In this 21st century there are different ways of business directions. There are also different maze of information management and they are Management information system (MIS), Management decision support system (MDSS), Information overload. There are various way of technology such as Internet, World Wide Web, and Wireless hand held devices. Structural message, relational message and change message are types of business message. Exchange of message between employees inside the organization is called internal communication whereas exchange of message between the organization and external environment is called external communication. Communication network is the pathway through which messages travel among employees in an organization
summary of chapter 1
Chapter – 1
The Basics
Communication is creating message meaning within a person and exchanging meaning between people. There are different way of communication through which a person can communicate in various ways in different places and they are internal communication which means internal process of message, business communication, external communication, small group communication, verbal communication (written and spoken) and public communication. Communication is symbolic as well as it is also culturally linked, collaborative and ethical. Communication works through different process as 1.Idea and encoding
2. Communication source and receiver
3. Messages
4. Communication channels
5. Decoding
6. Message feedback
The Basics
Communication is creating message meaning within a person and exchanging meaning between people. There are different way of communication through which a person can communicate in various ways in different places and they are internal communication which means internal process of message, business communication, external communication, small group communication, verbal communication (written and spoken) and public communication. Communication is symbolic as well as it is also culturally linked, collaborative and ethical. Communication works through different process as 1.Idea and encoding
2. Communication source and receiver
3. Messages
4. Communication channels
5. Decoding
6. Message feedback
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